When starting game, everything was working fine. I got to the part where I saw the grandfather and grandmother in the hallway and backed away from them, then the screen went black, then a white halo appeared in the middle of the screen with two black pixelated squares inside of it, and as I moved around, the black squares began to fill the screen. Once the screen was filled, I heard sounds, but no amount of movement, even ten minutes of trying, would cause anything to appear on screen. I can't see where I'm supposed to be or what I'm supposed to do. Quitting and re-entering didn't solve the problem.
Bug report thread
Please report any bugs or strange behaviour.
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Hey there, are you on Mac or Pc?
I believe what you're experiencing is a graphics bug caused by some of the post-processing effects. When this happens, you can try to change the resolution from the pause menu, it could fix the issue.
Also, I just uploaded a new game build, so maybe if you update it it could be better.
Let me know, thanks!
Can't play the game, I think its capturing the input from something plugged into my pc, but I can't figure out what. The view keeps moving up and to the left constantly.
Turns out it was a DS4 gamepad in another room, which was cabled but not actually generating any input when I check the controller readings. Must be some nonsense in how the engine interprets input (maybe deadzone?). Anyway, working now, sorry!
I'm on a 2014 Macbook Pro running Mojave. I launch the game and everything's fine. The logos show up, as does the menu. I see the images drifting in the background. I start the game, I read the quote(s). And then it's just black. Always. I hear all the ambient noises in the background, but all I see is a black screen. I hit all the buttons in the instructions and nothing. When I pause, I see my cursor again, but it's still just a black screen.
I've tried the game from the itch launcher and from a separate download and I've tried playing around with the resolutions. Still just black.
Have I missed something obvious and I'm an idiot or is there something wrong? Thanks!
There's been a number of users on older mac versions who have run in many different problems. Unfortunately, since I don't have a Mac, I have not been able to help :(
Promesa can be heavy for graphics card... I can only recommend you to try to update your drivers.
Let me know how that goes and please ask for a refund if you're not able to play the game!
Having trouble on Microsoft Surface Pro 7 with Windows 10 - there's no mouse cursor available after starting Promesa and reaching the first lines of dialog. No way to move on. Touch screen doesn't respond either - but that's not important. The only option is to Alt-Tab and close the application. Any help? Very intrigued by this game and can't wait to play. Thanks.
During the dialogues the cursos doesn't show up: you're supposed to press X, Enter or Space.
Do you have a keyboard connected?
You could also try with a gamepad if you have one!
Let me know if a keyboard solves it :)